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17 Queen's Rd, Nottingham NG2 3DW, UK – 0115 986 2917
I recently visited Russell's following my epic fail during a handlebar adjustment/lost components issue on my road bike. Mike did a great job getting it back to ship shape form, explained everything very well, and I'm delighted with the service provided. Will definitely be going back for future services. There was a slight delay in getting the part (no fault of Russell's shop - it was a difficult part to get) However, Mike made sure I had a complimentary bike (Raleigh Strada -great bike) to use for a couple of days.This was much appreciated and illustrates the great customer service they give. Thanks Mike.
Have had two bikes dealt with recently at the shop. Super helpful folks who are very diligent and extremely knowledgeable. Great customer service and great results. Great stuff.
97 Carrington St, Nottingham NG1 7FE, UK – 0115 947 2713
Great service provided by knowledgable friendly staff at a family business. Only problem was parking nearby which is soon to be resolved as I understand they are relocating.
Great. I've been a customer for around 2 years, great service. They've gone the extra mile for me a few times. Extremely conscientious about explaining what work needs done and checking I want them to go ahead with it. The bike really zips after they've given it a service.
184 Nottingham Rd, Nottingham NG7 7BA, UK – 0115 978 3876
Excellent allround service by Tom, polite, helpful and knowledgeable. Also saved me some money thanks to their price match scheme, honestly because of his service it was worth paying the RRP and travelling to the store!! Thanks v. Much Tom!
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