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20-22 Maid Marian Way, Nottingham NG1 6HS, UK – 0115 950 2548
Received top service today on my visit in to store this afternoon . After suffering an unfortunate puncture whilst cycling home through the city I first called into the other nearby cycle shop where I had recently purchased my bike from. They were busy and "unable" to help! So I called into Evans in the hope they could get me back on the road. From entering the store I was met with a totally different level of service to the nearby shop. Helpful, friendly, professional, positive can do attitude. Although the staff were busy, they had me sorted in no time. Whilst I was there I purchased another couple of bits I needed . Very impressed, needless to say this is the shop I will use in the future. Thanks to the team at Evans for getting me sorted so swiftly and efficiently. 10/10
I bought my new E bike from Evans. Everyone of the Staff I have spoken to have been friendly and helpful and have good product knowledge. I had to wait a while for my bike to be delivered to the shop, but they kept me well informed of the delivery progress. I would buy a bike from here again because their range is very wide and stock some really high quality brands with lots of models to choose from. I will also be taking my new bike to them in 6 weeks for it's first service.
Sovereign House, 184 Nottingham Rd, Nottingham NG7 7BA, UK – 0115 978 3876
Hey, I had some problems this morning trying to adjust my suspension and shock, you were recommended by somebody at Halfords as they couldn’t help me. I rang your store and I was told it was a quick fix and to pop down, so with that I threw my bike in my truck and headed straight over. I was met by one of your employees Sean. Can I say I was over the moon with how he helped me. Instead of just taking my bike and sorting it I was able to watch and learn everything that was going on, it was so helpful. It almost turned into a classroom practical lesson, I have never had service like that before. Also I was telling them about the poor service I have had else where and they both remained very professional and would not comment which I thought was brilliant! I just wanted to drop you a message to say thank you again guys, from start to finish, reasonable priced, knowledgeable friendly staff and a all round great shop, I will be using you from now on.
Really really helpful. Rang them and was told to pop in (despite the fact they were booked up for service) with a Specialized bike supplied by another company as part of an insurance claim. Bike had gear problems on first ride. They said they could take a quick look. They quickly identified that the rear mech hanger was bent and fixed that. They also identified some other problems with the build, including wrong grease used on a carbon frame and gears not cabled completely correctly. When I expressed concern about the build they did a quick safety check for me. At the end when I hung around waiting to pay they said not to worry as it had not taken long. Wow! Have to say I was really impressed by their enthusiasm, competence and knowledge. Will definitely be using them for servicing!
49 Ilkeston Rd, Nottingham NG7 3GR, UK – 0115 978 5172
The best bike shop in Notts - excellent service, knowledgable and great value - been going here for years now with all the family’s bikes. And great bike banter but only if you’re up for it!!!
Best bike shop in Notts. Excellent service and incredibly honest dealings 10/10 would recommend
17 Queen's Rd, Nottingham NG2 3DW, UK – 0115 986 2917
I recently visited Russell's following my epic fail during a handlebar adjustment/lost components issue on my road bike. Mike did a great job getting it back to ship shape form, explained everything very well, and I'm delighted with the service provided. Will definitely be going back for future services. There was a slight delay in getting the part (no fault of Russell's shop - it was a difficult part to get) However, Mike made sure I had a complimentary bike (Raleigh Strada -great bike) to use for a couple of days.This was much appreciated and illustrates the great customer service they give. Thanks Mike.
Have had two bikes dealt with recently at the shop. Super helpful folks who are very diligent and extremely knowledgeable. Great customer service and great results. Great stuff.
97 Carrington St, Nottingham NG1 7FE, UK – 0115 947 2713
Great service provided by knowledgable friendly staff at a family business. Only problem was parking nearby which is soon to be resolved as I understand they are relocating.
Great. I've been a customer for around 2 years, great service. They've gone the extra mile for me a few times. Extremely conscientious about explaining what work needs done and checking I want them to go ahead with it. The bike really zips after they've given it a service.
184 Nottingham Rd, Nottingham NG7 7BA, UK – 0115 978 3876
Excellent allround service by Tom, polite, helpful and knowledgeable. Also saved me some money thanks to their price match scheme, honestly because of his service it was worth paying the RRP and travelling to the store!! Thanks v. Much Tom!
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